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Got a question or issue? Our team is available around the clock.
Telegram
Fastest response. Chat with our support team directly on Telegram for real-time help.
open_in_new @CodemandisupportEmail Support
Send us a detailed message and we'll get back to you with a thorough response.
mail support@codemandi.comUnder 2 Hours
We aim to respond to all support requests within 2 hours, 7 days a week.
Frequently Asked Questions
Quick answers to the most common questions.
Go to your dashboard and click "Add Funds". You'll see our UPI/bank details. Make a transfer, then enter the UTR (transaction reference number). Our system will verify and credit your wallet within a few minutes. If it takes longer, contact us on Telegram with your UTR.
If you don't receive an OTP within the active window, your wallet is automatically refunded the full amount — no action needed. You can then try again with a different number or provider.
Numbers stay active for up to 20 minutes. During this window, any SMS sent to the number will appear in your dashboard instantly.
Wallet top-ups are non-refundable. However, if you purchase a number and don't receive an SMS, you are automatically refunded to your wallet balance. Wallet balance can be used for future purchases.
We support 100+ platforms including WhatsApp, Telegram, Google, Signal, Amazon, Instagram, Facebook, Twitter/X, Snapchat, TikTok, and many more. Check our numbers catalog for the full list.
Yes. We use SSL/TLS encryption for all data in transit. We do not store OTPs, do not collect your personal phone number, and do not share your data with third parties for marketing. See our Privacy Policy for full details.
Still need help?
Our support team is ready to assist you. Chat with us directly on Telegram for the fastest response.
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